Making Change Simple
You built a business that works. Now it needs to work differently.
When growth happens faster than your systems can keep up, everything starts to feel harder than it should. Founders end up in every decision and teams are pulling in different directions. Inefficient processes and time pressures stop being background noise and become the daily reality.
I'm Lisa Hendry — a change consultant for service-led businesses who have grown faster than their processes.
I work with founders and leadership teams to find what's causing the friction
Not just a report, not just a plan, I actually make sure the change sticks.
I start with people, always. That's the bit most consultants skip.
Lasting change doesn't come from overhauling a process and hoping the team follows. It comes from bringing people with you, making sure everyone knows what's changing, what it means for them, and why it matters before you ask them to do anything differently.
How it Works
Step 1
Discovery: I spend time with you and your team to find out what is really happening. Not just the symptoms you can see, but the friction underneath them
Step 2
Recommendations: Clear and practical steps based on what I find. No theories, just reality
Step 3
Implementation: We build it together. An achievable plan designed around how your team actually works
Step 4
Embedded Change: I focus most of my energy on making the changes stick. New ways of working only deliver results when teams actually own them
The Result
Founders get their time back and actually use it on the work that matters
Teams know what they are working towards and why
Processes that used to be a headache become something the team actually trusts
Growth stops feeling like chaos and starts feeling manageable
Want the Skills to Stay In-House? Here's how
I can train your team with practical workshops on Project Management and Change Management
Real, usable tools that give more clarity, confidence and alignment
No theory for the sake of it. Just approaches people can put into practice straight away
Project Management
A workshop designed to give teams the tools, structure and confidence to plan, prioritise and deliver work without the overwhelm. Designed for people who need to get things done, not become project managers.
Change Management
Most change fails because people are told what's happening, rather than feeling like they're on the journey with you. The workshop helps teams make sense of what's changing, what it means for them, and what they actually do next. No death-by-PowerPoint. Just honest, practical sessions that leave people clear, confident, and ready to move.
Embark on extraordinary adventures with our tailored travel experiences, designed for your enjoyment.
“Lisa combines strong delivery discipline with a very calm, solutions-focused approach. She’s great at cutting through issues, getting teams aligned, and keeping momentum without creating noise.”
Vice president - Software
What My Clients Say About Me
“Lisa was brilliant at understanding the business solutions and challenging Operations, IT and Global Services so that we got the best out of every workflow. She led us to a very successful delivery.”
CIO - Professional Services
“Lisa was outstanding managing the project and bringing the business with her. I have advocated for Lisa’s engagement in other businesses I have worked in.”
Managing Director - Recruitment
Why Me
I've spent my career delivering transformation projects across global corporates and growing businesses and the pattern I keep seeing is the same: the plan is rarely just the problem, it's the disconnect between the plan and what happens in reality.
That's where I work.
Let's find out what is getting in the way.
Want to hear more from me directly first? Watch my video below
